Terms & Conditions

Simon Hegele Healthcare Solutions, LLC  

General Terms & Conditions  

Forwarding, Carriage, Storage and Logistic Services  

United States of America  

All freight forwarding/shipping/warehousing and other logistic services provided by Simon Hegele Healthcare Solutions, LLC (“Simon Hegele”) to the “Customer,” whether Customer is a manufacturer, distributor, exporter, importer, sender, consignor, consignee, transferor, transferee, or other agent acting on behalf of Customer (including but not limited to warehousemen, insurers, underwriters, and break-bulk agents of the shipment) will be subject to these General Terms & Conditions.  The General Terms & Conditions are legally binding between Simon Hegele and Customer as a contract for the services provided by Simon Hegele.  Customer is required to provide notice and a copy of these General Terms & Conditions to all agents acting on Customer’s behalf. 

  1. Simon Hegele as Agent.  Simon Hegele acts as an agent for its Customers in providing its services to the Customer.  Simon Hegele is and acts solely as an independent contractor. 
  2. Third Party ServicesUnless Simon Hegele carries, stores or otherwise physically handles the shipment, and loss, damage, expense or delay occurs during such activity, Simon Hegele assumes no liability as a carrier and Customer agrees and will not hold Simon Hegele responsible for any loss, damage, expense or delay except as may be provided otherwise in these General Terms & Conditions and subject to the limitations provided herein.  Simon Hegele will undertake to use reasonable care in the selection of carriers, truckmen, lightermen, forwarders, customs brokers, agents, warehousemen and other third party service providers to whom Simon Hegele may entrust Customer’s property for transportation, cartage, handling and/or delivery and/or storage.  If Simon Hegele carries, stores or otherwise physically handles Customer’s shipment, Simon Hegele does so subject to the limitations provided in these General Terms & Conditions, unless a separate bill of lading, air waybill or other contract of carriage is issued by Simon Hegele to Customer, for which the terms of such subsequent contract will govern. 
  3. Liability for Acts or Omissions of Third PartiesSimon Hegele is authorized by Customer to select and engage carriers, truckmen, lightermen, forwarders, customs brokers, agents, warehousemen and others, as required by Customer, to arrange for transportation, storage and delivery of Customer’s property.  The property of Customer may be entrusted to such third party agents of Customer subject to all conditions as to limitations of liability for loss, damage, expense or delay and to all rules, regulations, requirements and conditions, whether printed, written or stamped, appearing in bills of lading, receipts or tariffs issued by such carriers, truckmen, lightermen, forwarders, customs brokers, agents, warehousemen, and other third party service providers.  Simon Hegele will under no circumstance be liable for any loss, damage, expense or delay to or for Customer’s property for any reason when the Customer’s property is in the custody, possession or control of third parties selected by Simon Hegele. 
  4. Choosing Routes or AgentsCustomer agrees that Simon Hegele is authorized to select the means, route and procedure to be followed in the handling, transportation and delivery of Customer’s property, unless Customer provides Simon Hegele with written instructions prior to Simon Hegele’s selection such means, route and procedure for handling, transportation and delivery of Customer’s property.  Advice or suggestion provided by Simon Hegele to Customer relative to a particular third party carrier, transporter, handler, broker, agent, warehouseman, or other third party service provider is not and will not be construed by Customer to be a warranty or representation issued by Simon Hegele that such third party service provider will render the corresponding services.  All terms of delivery shall be based upon

INCOTERMS® 2010 unless otherwise specifically noted or implied through the use of a term not defined in INCOTERMS® 2010. 

  1. Quotations Not BindingEach quotation provided by Simon Hegele to Customer with respect to fees, freight charges, insurance premiums or other chares are strictly for Customer’s information and remain subject to change without further notification to Customer.  The quotations are for purposes of providing Customer with a fee/expense estimate for the services to be provided in the quotation and estimates are not binding and will not be binding upon Simon Hegele under any circumstance unless Simon Hegele provides Customer with written confirmation that Simon Hegele will provide the services at specific rate appearing in the quotation. 
  2. Limitation of LiabilityIn the absence of additional insurance coverage pursuant to


  1. Presenting ClaimsIn order to bring a claim for damage, loss or delay against Simon Hegele or any third party engaged by Simon Hegele, Customer will present the claim to Simon Hegele in writing within seven (7) calendar days of receipt of the shipment containing Customer’s property or following the provision of other logistic services.  Failure to provide Simon Hegele with such notice will constitute Customer’s acceptance of Customer’s property on time and in a condition satisfactory to Customer.  Any claim not resolved by mutual agreement of the parties will be subject to arbitration pursuant to the rules of the American Arbitration Association pursuant to the terms set forth herein. 
  2. Insurance.  Simon Hegele will make reasonable efforts to obtain insurance on the Customer’s property only upon the receipt of specific written instructions as to the kind and amount of insurance to be obtained from the Customer in sufficient time prior to shipment from the point of origin.  Simon Hegele does not warrant that such insurance can or will be obtained.  Unless the Customer has its own open policy and instructs Simon Hegele to effect insurance using that policy, insurance is to be obtained through one or more insurance companies or underwriters selected by Simon Hegele.  Any insurance placed shall be governed by the certificate or policy issued and will only be effective when accepted by such insurance companies or other underwriters.  Should an insurer dispute its liability for any reason, the insured shall have recourse against the insurer only and Simon Hegele shall not be under any responsibility or liability in relation thereto, notwithstanding that the premium upon the policy may not be at the same rates as that charged or paid to Simon Hegele by the Customer, or that the shipment was insured under a policy in the name of Simon Hegele.  Insurance premiums and the charge of Simon Hegele for arranging the same shall be at the Customer’s expense.  If for any reason the goods are held in a warehouse, or elsewhere, the same will not be covered under any insurance, unless Simon Hegele receives written instructions from the Customer.  Unless specifically agreed in writing, Simon Hegele assumes no responsibility to effect insurance on any export or import shipment which it does not handle. 
  3. Indemnification.  The Customer agrees to indemnify, defend and hold Simon Hegele harmless from any claim, liability or cause of action arising from the import, export, transportation or warehousing of the Customer’s property which may violate any federal, state or other law or regulation of the United States or any foreign country related to the shipment of the Customer’s product.  In the event that a carrier, other third-party, or any governmental agency makes a claim or institutes legal action against Simon Hegele for freight, duties, fines, penalties, liquidated damages or other money due arising from the shipment of the Customer’s property, the Customer agrees to indemnify and hold Simon Hegele harmless from any amount Simon Hegele may be required to pay such carrier, third-party or governmental agency together with reasonable expenses, including, but not limited to, attorneys’ fees, incurred by Simon Hegele in connection with defending such claim or legal action, and obtaining reimbursement from the Customer.  The confiscation or detention of the goods by any governmental authority shall not effect or diminish the liability of the Customer to Simon Hegele to pay all charges or other money due promptly on demand. 
  4. Payment TermsThe payment terms for any service provided to the Customer by Simon Hegele are net thirty (30) days of issuance to the Customer’s of Simon Hegele’s invoice for such services.  If Simon Hegele does not receive payment on an invoice within thirty (30) days of issuance, interest will accrue on the unpaid balance at the rate the greater of eighteen percent (18%) per annum or the maximum statutory rate permissible. 
  5. General Lien on Property.  Simon Hegele will have a lien on any and all property (and documents relating thereto) to the Customer, in its possession, custody or control or en route, for all claims for charges, expenses or advances incurred by Simon Hegele in connection with any shipments for the Customer, and if any claim remains unsatisfied for thirty (30) days after demand for its payment, Simon Hegele may sell at public auction or private sale, upon ten (10) days written notice to the Customer, the property, as may be necessary to satisfy such lien, and apply the net proceeds of sale to the payment of the amount due Simon Hegele.  Any surplus of proceeds from such sale shall be transmitted to the Customer, and the Customer will remain liable for any deficiency after application of the proceeds of such sale. 
  6. Compensation for Simon HegeleThe compensation for Simon Hegele for its services shall be included with and is in addition to the rates and charges of all carriers and other agencies selected by Simon Hegele to transport and deal with the goods and such compensation will be exclusive of any brokerage, commissions, dividends or other revenue received by Simon Hegele from carriers, insurers and other thirdparties in connection with the services performed by Simon Hegele.  Upon request, Simon Hegele will provide a detailed breakout of the components of all charges assessed and a true copy of each pertinent document relating to these charges.  In any referral for collection or action against the Customer for monies due to Simon Hegele, the Customer will pay the expenses of collection and/or litigation, including Simon Hegele’s reasonable attorneys’ fees. 
  7. WarehousingSimon Hegele will agree to store the Customer’s property on a limited, temporary basis and will conduct such services pursuant to Article 7 of the Uniform Commercial Code.  During this time, Simon Hegele’s standard of care shall be that of a reasonably careful person under similar circumstances.  The Customer agrees that such standard of care will be met if Simon Hegele uses those methods of handling and storing that it uses for its customers generally.  No higher standard of care shall be applicable except to the extent imposed by any special services arranged independently with and paid for by the Customer. 

The Customer warrants that it has lawful ownership and possession of the property.  The Customer warrants that all goods delivered to Simon Hegele’s facility will be properly marked and packaged for storage and handling.  The Customer will furnish at or prior to such delivery, a manifest showing specific identifying information to be kept and accounted for separately, and the class of storage and other services desired. 

All property accepted by Simon Hegele will be for general merchandise storage only and Simon Hegele will not be liable for any loss, deterioration, damage, or destruction resulting from any cause during the temporary storage.  The Customer acknowledges that the property is not insured by Simon Hegele against loss or damage however caused.  The Customer declares that damages are limited to the lesser of $.50 per pound per article or the charge for such warehousing services; provided, however, that such liability may at the time of acceptance of these terms and conditions for warehousing be increased upon the Customer’s written request on all of the property warehoused by Simon Hegele in which event an additional charge will be incurred by the Customer and such expense will be based upon the increased valuation of the Customer’s property.  Where loss or damage occurs to tendered, stored or handled property of the Customer, for which Simon Hegele is not liable, the Customer will be responsible for the cost of removing and disposing of such property and the cost of any environmental cleanup and site remediation resulting from the loss or damage to the Customer’s property. 

  1. Force MajeureSimon Hegele will not be liable for any delay in the performance or nonperformance, in whole or in part, by the occurrence of any contingency beyond the reasonable control of Simon Hegele, including, but not limited to, fires, floods, labor trouble, strikes, break-downs, riots, embargoes, the regulation, order, or requirement of any government, war (whether or not an actual declaration thereof is made), failure or delay in transportation caused by fire, flood, or act of any government or any agency or subdivision thereof, affecting these General Terms & Conditions or otherwise, judicial action, accident, explosion, storms or other acts of God.  Any such delay shall excuse Simon Hegele from performance and Simon Hegele’s time for performance shall be extended for the period of delays and for a reasonable period thereafter. 
  2. SeverabilityIn the event any court or agency of competent jurisdiction determines that any portion of these General Terms & Conditions is void or unenforceable, such portion will be severed from and the remainder these General Terms & Conditions will continue unaffected. 
  3. AssignmentThe Customer will not assign, delegate or subcontract all or any portion of these General Terms & Conditions to any third-party without the prior written consent of Simon Hegele.  Any attempted assignment or delegation will be in violation of this Section 16, rendering these General Terms & Conditions, and any corresponding agreement between the parties, null and void. 
  4. Entire Agreement/ModificationThese General Terms & Conditions, together with all corresponding agreements between the parties contain the entire understanding as between Simon Hegele and the Customer relating to the subject matter contained herein.  No prior agreement, oral or written, will be deemed to exist which would alter or modify any provision of these General Terms & Conditions.  Any modification or amendment to these General Terms & Conditions will be in writing and signed by the parties.  These General Terms & Conditions will be binding upon Simon Hegele and the Customer as well as their respective successors and assigns. 
  5. ArbitrationAny and all claims relating to or arising from this Agreement and these General Terms & Conditions shall be resolved by binding arbitration pursuant to the JAMS Streamlined Arbitration Rules & Procedures.  If, within ten (10) days after the parties’ receipt of the JAMS Commencement Letter, the parties have not agreed to an arbitrator, an arbitrator shall be selected in accordance with the JAMS’ rules referenced above.  The dispute shall be decided by one neutral arbitrator and shall take place in Chicago, Illinois.. 
  6. Choice of LawThis Agreement is to be governed by and construed in accordance with the laws of the State of Illinois (USA), without regard to the conflicts of laws principles thereof.  The parties agree that they submit to the exclusive jurisdiction of the Courts of the aforementioned state for all actions and proceedings arising in connection with this Agreement and waive all challenges to the personal jurisdiction of such Courts. 

Effectively Dated as of: September 1st, 2012

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